Socorro is our Business Manager. She has been instrumental in setting up procedures that ensure the accurate order and timely delivery of glasses and contact lenses. She has the knowledge and experience (30 years) to perform every function in the office. She can seamlessly fill in for any position and has personally trained and shared her extensive knowledge with all staff members. Socorro has one very important skill no one else in the office has – she is fluent in Spanish. Depending on her activity, Socorro may have a multi-focal contact lens on one eye with an astigmatism correcting lens on the other, or she may be enjoying crystal clear vision from the digital progressive lenses in her glasses.
Julie is our full-time Receptionist, but that title doesn’t come close to describing what she does for us. She is usually the one to answer your phone call and greet you when you arrive at the office. She provides convenient appointment times, determines if insurance is involved, and obtains your benefits. She bills Vision Service Plan, Medicare, or Blue Cross when appropriate. Julie does all of this while wearing multi-focal contact lenses, just like Dr. Harrison!
Tina is our lead Optician and also a Lincolnway graduate. She assists patients in choosing the most complementary and best fitting frames. She is an expert at discussing the lens choices to provide the best optics in the thinnest, lightest lenses available. Tina can just as easily perform patient testing such as retinal photography. Tina likes to split time wearing contact lenses or her favorite glasses with Recharge anti-reflective coating so her eyes never suffer from computer fatigue.
Debbie works with nearly every patient. She performs the entrance tests at the beginning of the exam and gathers patient history information. She is also our contact lens specialist, ordering contacts and patiently teaching new wearers to insert and remove their lenses. Deb has a lot of experience handling contacts, as she wears astigmatism correcting daily disposable lenses. When out of the office, she is never without her protective polarized sunglasses.
Shannon is our other Lincolnway alum and has nearly 10 years of experience at Harrison Eye Care. She also performs entrance testing of patients, including visual field testing. She assists in insurance billing and helps our patients find the most flattering glasses. Glasses in need of repair? When accidents occur, Shannon is very talented at providing repairs. For the most complicated ones, you will find Shannon wearing reading glasses over her contacts to see the tiniest of screws!